[whatsapp message="Hi, please top me up with more data"]Send us a top-up request on WhatsApp[/whatsapp]

OR

Normal business hours, after hours and weekends, might experience a delay in topping up your account.

Troubleshooting Tips

1. Reboot your router

Reboot your router, it may be a false message

2. Check usage stats by email

We send out notification messages at 80% and 100%, check to see if you received them, also check your Spam folder.

3. There could be a problem with your router

If you reset your router, it will lose all our settings and the device will not work, in this case, call us or log a ticket by email.