Step-by-step Instructions

Follow these 4 Steps to install and setup TeamViewer.

Welcome to Step-by-setp Instructions


Download and setup TeamViewer


Follow these 4 Steps to install and setup TeamViewer.

Click here to download the software.

Look at the bottom of the screen for the downloaded file, see below:

 

If you have Microsoft Edge it will look like this

 

For Mozilla like this

 

 

No sure what browser you have?, have a look at the top of the page.

Once you have located the browser, double-click the picture and wait a short while, then accept the warning message.

When you see the TeamViewer Id and password, call +27.11.782.6132.

Download and setup AnyDesk


Follow these 4 Steps to install and setup AnyDesk.

Click here to download the software.

Look at the bottom of the screen for the downloaded file, see below:

 

If you have Microsoft Edge it will look like this

 

For Mozilla like this

 

 

No sure what browser you have?, have a look at the top of the page.

Once you have located the browser, double-click the picture and wait a short while, then accept the warning message.

When you see the TeamViewer Id and password, call +27.11.782.6132.


Our support is available during normal office hours, limited support will be available on weekends and public holidays.
Should you require us in an emergency, after hours or on a public holiday our number is +27.83.255.3290.


Remote Control



Still stuck?, contact us via one of our support options below:


Telephonic Support.


We are available during normal Business hours for telephonic support.
Our no is : +27 11 782-6132

E-Mail Support


E-Mail: support[at]Phoenixnet.co.za

Live Chat Support


Live Chat Support, click on the “Need Help” in the bottom right-hand side of the browser.

Remote Support


Remote Support via TeamViewer, Anydesk,
click here to go to the download page